Consumer Direct: The government-funded telephone and on-line service offering information and advice on consumer issues. Consumer Direct is
funded by the Office of Fair Trading and delivered in partnership with Local Authority Trading Standards Services
Consumer Direct

The Advertising Standards Authority
The ASA is here to make sure all advertising, wherever it appears,
meets the high standards laid down in the advertising codes. Our
website will tell you more about the rules for advertising, let you
complain on-line, and explain how the ASA is working to keep UK advertising standards as high as possible
Advertising Standards Authority


The British and Irish Ombudsman Association publishes a directory of
ombudsman schemes and complaint-handling bodies in the UK and Ireland.
This gives brief details about each scheme and how to contact it by telephone, fax, letter or email
The British and Irish Ombudsman Association


The National Conciliation Service
Deals with complaints about used cars, repairs and servicing in
England, Wales and Northern Ireland. More information at
The National Conciliation Service


Holiday - Travel: Air Travel Organiser's Licence
ATOL protects the public from losing money or being stranded abroad because of the failure of air travel firms
ATOL

Association of British Travel Agents
Offers advice on travel related subjects and can verify whether a
travel agent or tour operator is a member of ABTA
Association of British Travel Agents

Telephone Preference Scheme
Enables consumers to opt-out of receiving unsolicited sales and marketing calls
Telephone Preference Scheme

Office of Communications
Ofcom is the regulator for the UK communications and it has
responsibilities across television, radio, telecommunications and wireless communications service
Ofcom


Press Complaints Commission
The Press Complaints Commission (PCC) is an independent body which
deals with complaints from members of the public about the editorial
content of newspapers and magazines. Its service is free. For more information or to make a complaint, visit the website
Press Complaints Commission


Water Services Regulation Authority (Ofwat)
Ofwat is the economic regulator for the water and sewerage companies in England and Wales
Ofwat